Question 1: Are all your products genuine?
Answer: Our goods are all picked up from agents and are guaranteed to be genuine.
Question 2: Do you have any stores? Can I buy it in person?
Answer: Our current store is the "Parent Support Center", located in Unit 611, 6th Floor, Tower B, New Mandarin Plaza, 14 Science Museum Road, Kowloon, Hong Kong. However, the products may not be as complete as the online store; it is recommended to contact us through whatapp, email, etc. We at Bojia Toys Co., Ltd. make inquiries.
Question 3: I don’t know how to choose suitable toddler toys.
Answer: You can contact us via Whatsapp +852 96857269 and we will carefully select the products you need.
Question 4: How to deliver? Do I need to pay the shipping cost?
Answer: We provide SF Express delivery method. For purchases below HK$500, the delivery service fee is HK$30. Free delivery service is available for purchases over HK$500 (based on unit price after discount).
Question 5: How to pay? What payment methods are available?
Answer: We offer the following payment methods: Credit Card, PayPal, PayMe, Octopus.
In addition to using credit cards and PayPal, after customers who use other payment methods complete the payment, please upload a transfer screenshot and WhatsApp to +852 96857269 for confirmation so that we can process your order as soon as possible.
Question 6: Do I have to be a member to purchase?
Answer: No, visitors can also purchase, but we still recommend that you register as a member first to track your orders and enjoy our special offers for members.
