Terms and Conditions

Promo Code

1. All coupon codes are not valid on special offer products.
2. Only one coupon code can be used per order.
3. Coupon code is only valid for a limited time.

Payment Methods

1. 栢嘉玩具禮品有限公司接受PayMe、八達通及PayPal(Visa, Master)付款。
2. The value of all products on this site are calculated in Hong Kong dollars.
3. To provide a safe and reliable online shopping service, online transactions on this site are processed by the third-party bill payment services, and we will never see your credit card or bank account.

Order Expiration Date

1. The order is valid for 10 working days from the day the customer places the order.
2. If the order is not available after the order date, it will be treated as out of stock and cancelled.
3. Delivery will be arranged within 5 working days after the order is confirmed.

Exchange Policy

1. If the goods are damaged, incorrect, or have missing parts, please record the condition of the goods with photos. Customer must contact us within 5 working days to report the problem and we will confirm the problem before arranging an exchange.
2. Goods returned due to incorrect delivery must be in their original packaging and in the same condition as when received, otherwise no exchange will be arrived.
3. Please keep the invoice as proof of purchase.

Important Statement

1. All contents of this website, including logos, photos and text materials, are owned by the online store of Hong Kong Paka Gifts and Toys Ltd. and are protected by Hong Kong and international copyright laws. No person or organization may use the content of this website without the consent of the company.
2. In case of disputes, we reserve the rights of final decision.
3. The term and conditions have been translated into English from Chinese. If there is any inconsistency or ambiguity between the Chinese version and the English version, the Chinese version shall prevail.